Privacy Policy

For this Privacy Policy:

- “Company”, “we”, “us”, or “our” refers to Trevidia LTD.

- “You”, “your”, or “user” means any person accessing or using our website or services.

- “Personal Data” means any information relating to an identified or identifiable natural person.

- “Processing” means any operation performed on personal data, whether automated or not.

- “Cookies” are small text files stored in a user's browser to remember preferences or usage data.

- “Applicable Law” refers to the UK GDPR, EU GDPR, and any other relevant privacy laws.

Trevidia LTD is a UK-based company that develops and delivers digital platforms and tools. We collect, store, and process data in accordance with data protection laws and principles.

Company Phone: +442080400214, +1(369) 208-6805

Business Address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

Contact Email: support@trevidia.com

We may collect the following personal data:

• Full name and username
• Phone number
• Email address
• Mailing and billing addresses
• Password (securely hashed)
• IP address and geolocation data
• Browser type, device data, operating system, time zone
• Interaction data (pages visited, clicks, session duration)
• Cookies and marketing preferences

Data is collected through:

• Forms you fill in
• Account registration
• Automated tracking technologies
• Analytics tools
• Communications via support or email

Our legal bases for processing include:

• Consent - for optional data uses like marketing
• Contract - when delivering services you've requested
• Legitimate Interests - to operate, analyze, and improve our platform
• Legal Obligations - compliance with financial and regulatory rules

When you provide personal data or interact with our site, you consent to the collection and processing of that information. You can withdraw consent at any time by emailing support@trevidia.com.

Use of Cookies and Tracking Technologies

We use cookies and other tracking technologies for:

• Site functionality and user authentication
• Analytics (Google Analytics and other tools)
• Advertising and remarketing

You may disable cookies in your browser settings, but some features may be affected.

Analytics and Advertising

We use Google Analytics and other tools to understand how users interact with our services. These tools may collect anonymized data such as IP address, device type, or pages visited. We also use cookies and third-party pixels for remarketing and ad personalization.

We process your data to:

• Manage your account and deliver services
• Respond to support requests
• Process transactions
• Analyze site usage and improve services
• Send service updates and optional marketing messages
• Comply with laws and regulations

All user data is securely stored using Supabase, which complies with modern data protection standards. Supabase uses:

• Encryption at rest and in transit
• Role-based access control
• Secure cloud infrastructure

Access to your data is restricted to authorized personnel only.

We do not sell, rent, or trade your personal information. We only share your data when necessary, and strictly under these circumstances:

• Trusted Service Providers: Partners that support our platform operations, such as payment processors (e.g., Stripe), cloud infrastructure (e.g., Supabase), email delivery, and support tools. These providers only access your data to perform services on our behalf and are bound by strict data protection agreements.
• Legal and Regulatory Requirements: Where required by law, subpoena, or government request, we may disclose your information to relevant authorities.
• Analytics & Marketing Partners: With your consent (where required), we may share limited data with analytics or marketing platforms to better understand usage and improve user experience.

All third parties we work with are contractually obligated to:

• Handle your data securely and confidentially
• Process it only for the specific purpose required;
• Comply with data protection laws such as the UK GDPR, EU GDPR, or relevant local regulations.

We carefully vet all partners and limit data shared to only what is strictly necessary.

Your data may be stored or processed outside the UK or EEA, including in the US. We ensure lawful transfers through:

• Standard Contractual Clauses (SCCs)
• Verified compliance by service providers
• Your explicit consent, where applicable

We keep your data as long as:

• You have an active account
• It is necessary to provide services
• Required by law or legitimate business interest

When no longer needed, data is securely deleted or anonymized.

You have the right to:

• Access your data
• Correct or update your information
• Request data deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact: support@trevidia.com

We implement:

• SSL encryption
• Secured infrastructure (via Supabase)
• Internal access controls
• Regular review of our practices

You are responsible for protecting your password and login credentials.

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes will fall under the jurisdiction of English courts.

We may update this Privacy Policy. Changes will be posted here and, where appropriate, notified by email.

We recommend reviewing this page regularly.

If you have any questions, requests, or complaints about this Privacy Policy or your data, contact:

Trevidia LTD

Email: support@trevidia.com

Address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

Phone: +442080400214, +1(369) 208-6805

Whatsapp: +44 7810 669882